Revision Date: June 20, 2025

Implementation Date: June 30, 2025

Overview

1. This document contains the overall Service Policy of Boost, and the services of Boost are operated based on this policy.

2. If this document is revised, members will be notified via email and announcements one week prior to implementation.

Profile

1. Definition of Profile

   1. The Profile refers to the information on the method of roasting specific green coffee beans.

   2. The Profile includes types of beans used, input amounts, ambient temperature graphs, and heat source manipulation methods (recipes).

   3. Notes made during roasting also fall within the scope of the Profile.

2. Profile Upload

   1. All Profiles are uploaded to Boost immediately after roasting.

      1. Even if the Roaster is not registered with Boost, it will be uploaded to Stronghold's server if the Roaster is connected to the network to ensure smooth service provision.

      2. Profiles uploaded to the server can be used for statistics, data collection for service improvement, and reference during Roaster A/S, but they will not be restructured or distributed to third parties without the creator's or owner's permission under any circumstances.

   2. If the Roaster is registered with Boost, all Profiles generated from that Roaster will be automatically displayed in the Roastery it is affiliated with.

3. Profile Deletion

   1. Boost does not support Profile deletion, and Profiles continue to be stored on the server.

   2. If a Roaster is deregistered from Boost, Profile data separated from personal information will be retained on the server, and their status will be changed to invisible on the member's Roastery screen.

4. Rights of Profile

   1. All Profiles belong to the Roaster (device), not Boost's Roastery.

      1. If a Roaster is deregistered from Boost, Profiles cannot be viewed on Boost.

      2. Even if it's a Profile you created and stored in the Archive, if the Roaster is not currently registered in your Roastery, that Profile cannot be shared.

         1. Even if the registration status is maintained, Profiles stored in the Archive cannot be shared.

   2. All rights to Profiles created by the Roaster are granted to the contract holder (Roastery owner) who owns the Roaster.

      1. Usage, editing, and sharing rights can be transferred to other members within the Roastery.

   3. Profiles uploaded to Boost may be partially used by Stronghold for content creation purposes with the agreement of the Profile creator or owner.

      1. In such cases, Stronghold must display the information of the Profile creator or owner.

Roastery

Roastery Management

1. Creating Roastery

   1. All members of Boost can freely create Roasteries.

   2. The maximum number of Roasteries that can be created is limited to three.

2. Participation in Roastery

   1. All members of Boost can participate in other Roasteries via invitation.

      1. Participation in Roastery can only proceed through invitations from either the Roastery owner or a member authorized by the owner. (private)

   2. The maximum number of Roasteries that can be joined without owning is limited to three.

      1. Including owned Roasteries, the maximum total number of Roasteries that can be affiliated is six.

3. Leaving Roastery

   1. Roastery departure can be done through one of three ways.

      1. A participating member can directly leave by clicking the leave button on the Roastery home screen.

      2. By resigning from Boost membership and deleting the account, all owned/participated Roasteries can be left simultaneously.

         1. Even if the account is deleted due to member sanctions, all affiliated Roasteries are left simultaneously.

      3. A member can be forcibly expelled by the Roastery owner or a member with expulsion rights from the owner and leave the Roastery.

         1. Forcible expulsion of a member is carried out by the owner/administrator without the consent of the departing member.

         2. Members are also forcibly expelled if the Roastery is deleted by the owner.

   2. Upon leaving a Roastery, all rights to the Roastery held by the departing member are immediately deleted.

      1. Records created by the departing member are not deleted and are maintained, with the creator's nickname at time of departure and information stating 'departed user' displayed together.

         1. Even if the departing member changes their nickname after leaving, the records are not affected.

         2. If the member re-joins the Roastery, the nickname displayed in the records is updated to the current nickname.

      2. After leaving, rejoining the same Roastery by invitation is possible.

      3. Even when rejoining the same Roastery after leaving, only viewing rights are granted, not the rights held before leaving.

4. Deleting Roastery

   1. Roastery deletion can only be carried out by the Roastery owner, who can directly delete the Roastery anytime by pressing the delete button on the Roastery management screen.

      1. In case of illegal use detected in a Roastery, the Boost administrator may arbitrarily restrict use without the owner's consent.

   2. Roastery deletion proceeds after deregistering all Roasters registered in Roastery.

   3. Upon Roastery deletion, an email notification regarding the deletion is sent to all members affiliated with the deleted Roastery.

   4. Upon Roastery deletion, all members affiliated with the Roastery other than the owner lose all rights to the Roastery immediately. (forcible expulsion)

      1. Upon Roastery deletion, the Roaster button in the navigation menu is hidden from all members, including the owner, and they cannot access the Roastery.

   5. Upon Roastery deletion, Roastery member history is immediately discarded, and usage data is retained in a form that cannot be traced back to member information.

      1. Data is used solely for Boost's statistics and service improvement and cannot be retrieved or supplied upon request after Roastery deletion.

      2. Information on the member who created the deleted Roastery is retained until the member withdraws from the service.

Green Coffee Beans and Blends

1. Management of Green Coffee Bean Information

   1. Registration of Green Coffee Bean information can only be done by the Roastery owner or a member authorized with the privilege.

   2. For managing green coffee beans, up to 100 green coffee bean information can be registered in Roastery during Roaster registration.

      1. If no Roaster is registered in Roastery, new and additional registration of green coffee beans is not possible.

   3. When registering green coffee beans, bean name, bean nickname, harvest month and year, bean variety, bean processing methods, and other information can be recorded together.

      1. Among registered bean information, bean nickname and notes can be modified.

   4. Registered bean information can be deleted anytime directly by the Roastery owner or an authorized member.

      1. If the bean is included in a registered blend, bean information can be deleted after first removing blend information.

2. Management of Blend Information

   1. Registration of Blend information can only be done by the Roastery owner or a member authorized with the privilege.

   2. For smooth management of bean inventory, up to 20 blend information can be registered in Roastery during Roaster registration.

      1. If no Roaster is registered in Roastery, new and additional registration of blends is not possible.

   3. Boost currently only supports registration of pre-selected blend information.

   4. When registering blends, blend name, information on included beans, inclusion ratio for each bean, and other information can be recorded together.

      1. Among registered blend information, blend name and notes can be modified.

   5. Registered blend information can be deleted anytime directly by the Roastery owner or an authorized member.

3. Inventory Management

   1. Inventory management of beans can be carried out using the following three methods, generating records of entry or exit for each method used.

      1. Record generation through manual registration of entry and exit

      2. Automatic record generation through bean selection during roasting

      3. Automatic record generation through modification of Profile information

4. Records of Bean/Blend Usage

   1. Confirmation of usage records for beans/blends can be done by any member of the Roastery.

   2. Entry and exit records can be checked from the detailed screen of registered beans/blends.

   3. On Roastery's bean record screen, records of all bean usage for any desired month can be confirmed on a single screen.

      1. The 'View as table' tab allows downloading an Excel format report of all bean usage records for the month.

5. Treatment of Deleted Bean/Blend Information

   1. To ensure statistics, entry and exit history data is preserved on the server, but members cannot access detailed pages of beans/blends or check entry and exit records.

   2. Usage records for each bean can be confirmed on Roastery's bean usage record screen, but access to detailed pages for each bean is not possible.

Device Management

1. Roaster Registration

   1. Roaster registration can be carried out using the Boost account via Roastware.

      1. Roaster registration can be carried out using the modal displayed on the Roastware home screen.

      2. Roaster registration can be carried out using the button at the top of the settings screen in Roastware.

   2. By entering the Boost account in Roastware, selecting one of the owned Roasteries, and entering the Roaster nickname, a Roaster can be registered in the Roastery.

   3. Once a Roaster is registered in a Roastery, all Profiles are automatically uploaded to Boost and displayed in the registered Roastery.

   4. After registering a Roaster, it cannot be directly moved to a different Roastery; for this, the Roaster registration must first be annulled, and then re-registration must be proceeded with.

2. Roaster Deregistration

   1. Roaster deregistration can be carried out via the Boost registration information modal displayed by pressing the button at the top of the settings screen in Roastware.

   2. Roaster deregistration requires the Roaster to be connected to Wi-Fi.

   3. Upon Roaster deregistration, its connection with the Roastery is immediately severed, and Profile and other Roaster information cannot be viewed on Boost until re-registration.

      1. Upon Roaster deregistration, the button for accessing the Roaster screen from the Roastery home screen disappears.

      2. Profiles stored in the Archive prior to Roaster deregistration can still be viewed, but cannot be shared or moved to another Roastery Archive.

      3. Upon Roaster deregistration, all Profiles belong to the Roaster, and ownership and copyright of Profiles are granted to the Roaster owner.

   4. Profiles not uploaded to Boost at the time of Roaster deregistration remain unuploaded.

      1. If the Roaster is registered with Boost again, previously unuploaded Profiles will be uploaded and initial synchronization will be carried out.

   5. After Roaster deregistration, the following usage restrictions apply according to changes in Roastery's device registration status.

      1. If a Roastery is in a non-registered device state, the number of Profiles that can be stored in the Archive is limited to 30, and the functions for managing beans and blends are restricted.

         1. Viewing information on previously registered beans/blends is possible, but additions and modifications are not.

      2. When the number of Roasters registered in a Roastery decreases, the maximum quantity limits for beans and blends change proportionally to the number of registered Roasters.

         1. If more bean/blend information is registered than the maximum quantity allows, viewing bean/blend information is possible, but additions and modifications are not.

   6. If Smoke filter connection information exists with the Roaster, it is also reset upon Roaster deregistration.

3. Smoke filter Management

   1. Registration of Smoke filter Usage Information

      1. If a Roaster is registered in a Roastery, Smoke filter usage information can be registered on Boost.

         1. The Smoke filter can be selected and registered from J7, J9, JT.

         2. Smoke filter usage information cannot be registered independently without a Roaster.

      2. When registering Smoke filter usage information, filter replacement cycle, current filter usage, recent cleaning date, and other information can be confirmed.

   2. Smoke filter Management

      1. After registering Smoke filter usage information, manual clicking can reset usage count or update cleaning date whenever filter replacement/cleaning is carried out.

         1. Records of filter replacement and cleaning are preserved until Smoke filter disconnection.

      2. After registering Smoke filter usage information, usage count of Smoke filter and filter is calculated whenever a roasting Profile is uploaded.

      3. When registering Smoke filter usage information, notifications indicating the need for replacement are sent upon exceeding recommended filter usage.

      4. Since usage count is calculated from the time Smoke filter is registered, the usage count is not retained even after deregistration and re-registration.

   3. Smoke filter Deregistration

      1. Smoke filter disconnection can be carried out from the Roaster screen within a Roastery on Boost.

      2. Upon Smoke filter disconnection, all filter and Smoke filter information is reset.

         1. If Smoke filter usage information is registered again, the usage count, filter replacement cycle, and other information will be shown in a reset state.

Profile Management

1. Checking Profile Information

   1. If a Roaster is registered in a Roastery, all roasting Profiles conducted at that Roaster can be checked.

   2. Profile information can be checked by any member of the Roastery.

   3. Time-based temperature data and heat source control data for Profiles can be downloaded as Excel files.

2. Modification of Profile Information

   1. Profile information can be modified only by the Roastery owner or a member given authority by the owner.

   2. The information of modifiable Profiles is as follows.

      1. Program Roasting Profiles - Profile name, bean information, notes

      2. Manual, reproduction roasting Profiles - Profile name, bean information, input amount, roasting level, notes

   3. If there is no input for bean information or unregistered bean information is entered in Profiles, only beans registered in Boost can be inputted as bean information.

      1. Manual entry of bean information is not possible when modifying Profile information on Boost.

   4. When modifying bean information or input amount, the usage record for previously entered beans is canceled, and a new usage record is created for newly entered beans.

      1. Entry record for existing beans and exit record for newly entered beans are created.

      2. If existing beans are unregistered, only the exit record for newly entered beans is created.

      3. Modification of bean information and input amount is immediately reflected in bean usage records, but Profile information is updated after Roastware synchronization.

3. Linking/Synchronization of Profile Information

   1. Upon modification of information in Roastware, communication with the server occurs upon saving, and information in Boost is automatically synchronized.

      1. If Roastware is not connected to the network, temporary storage in the queue continues, and synchronization occurs upon subsequent network connection.

   2. Bean information registered in Profile is automatically reflected in Roastware when reproducing roasting with the respective Profile.

4. Profile Comparison

   1. Profile comparison can be done by any member affiliated with a Roastery with a registered Roaster.

   2. Profile comparison can only be done among Profiles created from the same Roaster, with up to five Profiles selected for comparison on one screen.

      1. Program Roasting Profiles cannot be compared.

      2. Reproduction Roasting Profiles do not display air temperature on comparison screen.

Archive

1. Definition of Archive

   1. The Archive is a space to save Profiles for reference or reproduction of roasting conducted on another device.

      1. Every Roaster registered with Boost has its own Archive.

      2. Every Roaster registered in a Roastery can use Profiles stored in that Roastery's Archive.

2. Saving Profiles in Archive

   1. The Roastery owner or a member authorized by the owner can save Profiles in the Archive of the Roastery.

      1. Save Profiles by selecting an authorized Roastery and then storing Profile in its Archive.

      2. When saving the Profile in the Archive, a separate name called 'Save Name' distinct from the original Profile name can be set for storage.

   2. Types of Profiles that can be saved in Archive are as follows.

      1. Profile shared through messages

      2. Profile attached in Community posts

      3. Profile in my owned Roastery

      4. Profile in a Roastery with sharing rights granted by the owner

   3. The maximum number of Profiles that can be stored in the Archive of a non-registered Roastery is limited to 30.

   4. There is no limit on the number of Profiles that can be stored in the Archive of a registered Roastery.

      1. Upon deregistration, only the most recently saved 30 Profiles can be checked.

   5. When saving Profiles in an Archive, save name, save date, and information of the saving user are recorded together.

3. Archive Use in Boost

   1. Profiles stored in the Archive can be freely checked by all members of the Roastery on Boost.

   2. If bean information is shared with hidden settings in Profiles, bean information is displayed as unentered.

   3. If heat source value information is shared with hidden settings in Profiles, heat source value graphs and recipe information are not displayed.

4. Archive Use in Roaster (Roastware)

   1. If Roaster is not connected to the network, Archives cannot be accessed in Roastware.

   2. If the Roaster is not registered on Boost, the Archive icon is not displayed in Roastware.

   3. Profiles stored in the Archive can be referenced or used for reproduction roasting by Roasters registered in the Roastery.

      1. On Roasters, only Profiles stored in the Archive created by the same model are displayed.

      2. Profiles stored in the Archive can be downloaded on Roasters registered in the Roastery and used.

      3. Profiles stored in the Archive can also be downloaded by the Roaster that originally created the Profiles.

      4. Profile details cannot be viewed on Roasters until Profiles stored in the Archive are downloaded.

      5. Before downloading Profiles stored in the Archive to Roasters, only the following information can be confirmed in lists.

         1. Save name, favorite status, source, bean information

      6. Upon downloading Profiles from Archive to Roasters, the Profile name follows the save name.

   4. Profiles created by reproducing roasting a downloaded Profile can be used again for reproducing roasting.

   5. Among Profiles stored in the Archive, those with hidden heat source values can only be viewed on Boost and cannot be downloaded and used on Roasters.

   6. Upon downloading Profiles from Archive to Roasters, the download location (folder path) within Roastware can be selected before proceeding with the download.

      1. After downloading Profiles, they are marked as completed on the Boost Archive page within Roastware.

   7. Once Profiles downloaded from Archive to Roasters are already downloaded, Profile information confirmation and reference/reproduction roasting are possible even if the Roaster is not connected to the network.

   8. Profiles downloaded from Archive to Roasters maintain data on Roastware even if disconnected from Boost, allowing Profile information confirmation and reference/reproduction roasting.

   9. Data of Profiles downloaded from Archive to Roasters are not influenced by modifications or deletions of the corresponding Profiles in the Archive; data on Roastware remain unaffected.

      1. Even if the corresponding Profile is modified in the Archive, data on Roastware persist, and Profile information is not altered.

      2. Even if the corresponding Profile is deleted from the Archive, data on Roastware persist, allowing confirmation and reference/reproduction roasting of Profile information.

5. Modification of Information on Stored Profiles in Archive

   1. The Roastery owner or a member authorized by the owner can modify the save name of stored Profiles in Archive anytime on Boost.

      1. Save names of Profiles stored in Archive cannot be modified on Roastware.

   2. The Roastery owner or a member authorized by the owner can delete Profiles stored in Archive anytime on Boost.

      1. Profiles stored in Archive cannot be deleted on Roastware.

   3. When deleting Profiles stored in Archive, the Profiles are immediately deleted and cannot be recovered.

6. Restrictions During Archive Use

   1. Profiles stored in Archive cannot be copied or saved into another Roastery Archive.

      1. Profiles recreated or referenced anew from a stored Profile can be stored in the Archive.

   2. Profiles stored in Archive cannot be shared.

      1. Profiles recreated or referenced anew from a stored Profile cannot be shared.

Member Management

1. Member Invitation

   1. The Roastery owner or authorized members can invite other members to the Roastery.

      1. New member invitations can be done using email addresses.

   2. Upon sending an invitation to a member, notifications and emails are sent with invitation cards.

      1. Members can join the Roastery via notifications within Boost after logging in.

   3. Upon sending an invitation to non-members, invitation cards are sent via email.

      1. If non-members proceed to join using the invited email address, they can participate in the Roastery via notifications within Boost after logging in.

2. Member Deletion

   1. The Roastery owner or authorized members can forcibly withdraw or delete other members.

      1. Withdraw the owner is not possible.

   2. Upon deletion, all Roastery rights of the concerned member are deleted, and they are immediately processed as withdrawn from the Roastery.

   3. Records created by the withdrawn (deleted) member display the content 'former member' after the nickname used right before withdrawal.

Profile Sharing

1. Definition of Profile Sharing

   1. Profile Sharing means sending or posting Profiles created in affiliated Roasteries for use by other members.

2. Scope of Shareable Profiles

   1. Profile Sharing can only be done by the Roastery owner or authorized members.

   2. Shareable Profile types are limited to Manual Roasting Profiles and Reproduction Roasting Profiles.

      1. Program Roasting Profiles cannot be shared.

   3. Profiles stored in Archive cannot be shared.

      1. Even if created in owned Roasteries, Profiles stored in Archive cannot be shared.

   4. Profiles newly created by reproduction/reference of unshareable Profiles cannot be shared.

3. Profile Sharing via Messages

   1. Profiles can be shared by sending them through 1:1 or group messages.

   2. Profile sharing via messages can be carried out using the following methods.

      1. Click the profile send button on the message screen, then choose the Roastery, select the Roaster, and search/select the Profile to share in the modal displayed, then send it.

      2. Press the share button at the top of the Profile detail modal in the Roastery menu, choose send message, then input and select member email address in the displayed modal before sending.

   3. Profile sharing via messages does not support information hiding functions.

   4. Profiles shared via messages can be stored in Archive for two weeks, and after the expiration period, Profile information cannot be viewed or stored.

      1. If the expiration period has not passed, even the member who shared the Profile can save it in Archive.

      2. Expired Profiles remain as transference records.

   5. Profiles shared via messages are not affected by the original Profile.

      1. Even if the original Profile is modified or deleted after the time of Profile transmission, the transmitted Profile is not modified or deleted.

   6. When a Profile is transmitted via group message, all members of the group can save the Profile in Archive.

4. Profile Sharing in Community

   1. Profiles can be shared by attaching them within the body of Community posts when composing posts.

      1. A maximum of three Profiles can be attached to one post.

      2. Profiles can be attached to one post from multiple Roasteries or multiple Roasters.

   2. Beans and heat source values can be hidden and shared when sharing Profiles in Community.

   3. Profiles attached in posts can be saved in Archive by all members until the post or Profile is deleted from the post.

      1. Even the member who composed the post can save Profiles in Archive.

   4. Profiles attached in Community posts are not affected by the original Profile.

      1. Even if the original Profile is modified or deleted after the time of attachment, the attached Profile is not modified or deleted.

   5. Profiles stored after attachment in Community posts are not affected by the posts.

      1. Even if the post is modified or deleted after Profile storage, the saved Profile is not modified or deleted.

   6. Even after leaving or deleting the Roastery where the shared Profile was created, the authority over the post remains unaffected.

      1. If the attached Profile is deleted through post modification, it cannot be reattached.

5. Information Hiding During Profile Sharing

   1. When sharing Profiles through Community, certain information can be hidden.

   2. Information on hidden Profiles is inaccessible to members who received them.

   3. If beans are shared and hidden, bean information is displayed as unentered.

   4. If heat source values are hidden and shared, heat source value graphs and recipe information are not displayed.

6. Use of Shared Profiles

   1. Shared Profiles can be saved in Roastery Archive, then Profile information can be checked on Boost or referenced/used for reproduction roasting on registered Roasters in Roastery.

7. Rights of Profile

   1. If authority over a Profile is lost due to Roaster transfer or second-hand transactions after Profile sharing, copyright over the Profile cannot be guaranteed due to data rights transfer.

Community

1. Definition of Community

   1. Community is a space where Boost members communicate through posts and comments.

      1. Boost members, including those from China and other foreign countries, communicate within a single Community space.

   2. More active communication can occur in Community through attachment of Profiles or images within posts.

   3. Posts, comments, etc., registered in Community can be checked or viewed by non-members through shared links.

2. Post Policy

   1. Any Boost member can compose posts in Community by clicking the new post button in Community.

   2. Posts consist of title, category, and body, and input values must be present in all three fields.

      1. Post categories can be selected from announcements, Profile sharing, questions, daily life.

      2. Text, images, Profiles can be attached within post body to facilitate diverse communication.

      3. Minimum/maximum character limits for each field are as follows.

         1. Post titles must have between 5 characters and 200 characters.

         2. Post body can contain up to 10,000 characters; posts can be registered even with only image or Profile attachments without text.

            1. Images and Profiles count as equivalent to 100 text characters.

   3. Maximum of 10 images and 3 Profiles can be attached per post.

   4. In the Community post list screen, up to 250 characters of post body can be previewed.

   5. Only Profiles from owned Roasteries or Roasteries with granted sharing rights can be attached when composing posts.

   6. Profiles can only attach Profiles from owned Roasteries or Roasteries with granted sharing rights.

   7. Shared Profiles can preview temperature graphs within the post; details can be checked by pressing view details or saved in an Archive by pressing save button to save it in owned Roasteries or Roasteries with granted sharing rights .

   8. Post modification and deletion are only possible for the post author.

      1. If a post hinders Community atmosphere or its content falls under any categories below, the administrator can delete it without the author's consent.

         1. Posts include slander, abuse, discrimination, or hate against others

         2. Posts cause discomfort, sexual embarrassment, etc.

         3. Excessive disclosure or requirement of personal information for specific individuals or cafes in posts

         4. Posts create political issues or social debates

         5. Posts overly slander Boost's service operation or Stronghold's products

         6. Posts with malicious intent related to purchase and A/S costs

         7. Unauthorized second-hand transaction actions

         8. Posts hinder service operation through repetitive post composition or posts without content due to malicious activities

      2. Upon post deletion, posts are immediately deleted, but posts deleted by the administrator are retained separately for one month and then deleted.

      3. Upon post modification, if authority is lost over attached Profiles, they must be deleted and cannot be reattached.

      4. If authority is lost over the category in a previously composed post, editing/deleting rights for that post are also lost.

3. Comments

   1. Any Boost member can register comments by clicking the comment button at the bottom of posts.

   2. Comments can contain up to 500 characters of text.

   3. Images or Profiles can be attached to comments as needed, one per comment.

      1. Images and Profiles cannot be attached simultaneously to comments.

   4. Comments cannot be modified, but deletion is possible only for the author.

      1. If a comment hinders Community atmosphere or service operation, the administrator can delete it.

      2. Upon comment deletion, they are immediately deleted, but comments deleted by the administrator are retained separately for one month and then deleted, leaving a record 'deleted comment'.

4. Scrap

   1. Any Boost member can scrap posts within the Community.

   2. Scrapped posts are displayed in chronological order based on scrap date.

   3. After scrapping posts, if posts are deleted by the author or administrator, they cannot be checked in scrap lists.

5. Achievements

   1. Any Boost member receives achievements based on activity within the Community.

   2. Upon achievement acquisition, the achievement status remains even if disqualification occurs, and achievements will be reissued.

   3. Achievements granted due to temporary errors can be recalled by the administrator.

   4. Upon new achievements granted, retroactive application may occur reflecting existing members' Community activity based on conditions.

Message

1. Definition of Message

   1. Messages serve as a means for Boost members to communicate one-on-one with each other, available to all Boost members.

   2. Through messages, members can exchange text, Profiles, and images with others.

2. Message Sending Method

   1. To send a message, select the recipient, then send text, Profiles, and images to them.

   2. Profiles and images can be sent one at a time, while text messages can contain up to 500 characters.

3. Data Processing of Withdrawn Members

   1. Records exchanged with withdrawn members are retained for a minimum of two months and a maximum of three months before deletion, with information displayed as 'withdrawn member'.

      1. Records that exceed two months from the first of every month are deleted.

   2. Even if rejoined using the same email address within two months after withdrawal, previously exchanged records cannot be checked, and record deletion is not delayed, nor is the storage period extended.

Account Information and Management

Member Information

1. Collection of Member Information

   1. Member information collected and stored by Boost is in accordance with the Privacy Policy.

2. Utilization of Member Information

   1. Member information utilized by Boost is in accordance with the Privacy Policy.

3. Types of Members

   1. Boost members are divided into the following types based on their characteristics.

      1. General Member: Regular member utilizing Boost.

      2. Administrator: Member managing overall Boost services with access to additional features like posting notices.

      3. Ambassador: Member contracted with Stronghold under ambassador marketing agreement, granted Ambassador tags and achievements.

      4. Cracker: Member active as Stronghold's promoter, granted Cracker tags and achievements after the expiry of sessions.

4. Modification of Member Information

   1. Members can modify their information anytime according to their wishes.

   2. If member information such as nicknames is determined to hinder service operation, certain member information may be arbitrarily modified by the administrator.

Member Withdrawal

1. Definition of Member Withdrawal

   1. Member withdrawal means terminating utilization of Boost and deleting account information.

2. Method of Member Withdrawal

   1. Member withdrawal can be proceeded through two methods below.

      1. Direct withdrawal by the member themselves

         1. Members themselves can proceed withdrawal directly via the button within account settings.

         2. If there is an owned Roastery, direct withdrawal cannot proceed, and withdrawal proceeds after Roastery deletion.

      2. Forced withdrawal by Boost administrator (suspension)

         1. The administrator can arbitrarily delete accounts and suspend use, notifying the member if deemed that the member poses a threat to others or hinders normal service operation.

         2. If the administrator's action is considered unfair, members can appeal to headquarters for restoration based on appropriate reasons.

         3. The member sanctioned with forced suspension of service use transfers ownership rights automatically to the user with the longest subscription period in the respective Roastery.

3. Data Processing After Member Withdrawal

   1. When proceeding with member withdrawal, all data including personal information is immediately discarded as a principle.

      1. Information and authority related to affiliated Roasteries, posts and comments composed within Community, acquired achievement information are all deleted.

      2. The sources of Profiles and messages received from withdrawn members are marked as 'unknown'.

   2. Data not immediately discarded upon member withdrawal is retained according to the following policy.

      1. Personal data is stored according to the storage period defined in the Electronic Commerce Act, Information Communication Network Act, and Protection of Communications Act.

      2. If the member is the principal in Roastery-generated records, the last used nickname is retained with records until Roastery deletion.

      3. Recorded messages exchanged with other members are retained for a minimum of two months and a maximum of three months, including image and Profile records displayed to the counterpart.

         1. On the first of every month, recorded messages from members over two months after withdrawal cannot be checked and will be permanently deleted without recovery.

         2. Displayed to counterparts as 'unknown', withdrawn members cannot check previous messages even if rejoined with the same email address.

      4. If the member is forcibly suspended by the administrator, personal data is retained for five years to prevent service disruption and threats to others.

   3. Upon member withdrawal, members are automatically withdrawn from all participating Roasteries and lose all associated rights.

      1. If rejoined using the same email address and enrolled in previously affiliated Roasteries, records created before withdrawal are treated similarly to previous withdrawn member-created records.

      2. Even under automatic Roastery withdrawal due to member withdrawal, Roastery withdrawal policy is adhered to.

   4. If member rejoining occurs after withdrawal, all data is deleted making it impossible to recover, requiring information to be entered anew like new member registration.

4. Related to Member Rejoining after Withdrawal

   1. Possibility of rejoining using the same email address post-member withdrawal applies as below.

      1. If direct withdrawal is proceeded, immediate rejoining is possible after withdrawal processing.

         1. Restrictions may apply to rejoining if there is an existing utilization suspension record.

      2. If forced withdrawal occurred without raising objections or objections were dismissed, member registration using the same email address is prohibited for five years from suspension.

Non-Member Service Use

1. Definition of Non-Member

   1. Non-members refer to users visiting without membership registration on Boost.

2. Range of Service Use by Non-Members

   1. Non-members can check content and comments of posts when visited via share link within Community.

   2. Attempting activities such as liking within Community navigates to the login/registration prompt.

Service Use Sanctions

1. Service Use Sanctions

   1. Restriction of service use may apply if the member is deemed to hinder service operation or Community atmosphere by infringing others' rights.

   2. Members sanctioned with service use sanctions may face restriction in usage of certain functions or temporary inability to access services.

2. Suspension of Service Use

   1. Service suspension sanctions may apply if service use sanctions accumulate or the degree of interruption to service operation is severe.

   2. Suspended members cannot rejoin using the same email address for five years.

3. Objection

   1. If there is an objection to service use sanctions or suspension, appeals can be made through headquarters.